Contact and responsibility

This site is presented as a specialist offering within Pearl Lemon Group. To ask which legal entity will handle a proposed engagement or to make a data-rights request, please contact the group directly at info@pearllemongroup.com. The group corporate information gives its public company details. A definitive contracting entity and its details will be provided in the written engagement documentation before an appointment is agreed.

What happens when you enquire?

Until the secure enquiry form has been activated and tested, visitors contact the team through their own email application. The procurement website does not operate a public contract-upload facility and does not store supplier quotes or financial worksheet inputs in a database. If you email us, your name, email, employer and the details you choose to provide will be processed through the group's email provider for the purpose of responding and assessing whether a potential engagement is a good fit.

Our current interactive calculators run in your browser. They do not submit your entered cost figures to us. The website uses Cloudflare for hosting and website security. Like most web infrastructure, providers may handle technical request information such as IP addresses for security and delivery.

Purpose and legal basis

We use business enquiry details to answer your request, assess commercial suitability and arrange any requested follow-up. Depending on the circumstances, this may be based on legitimate interests in responding to professional enquiries or steps towards a contract. We do not treat a business enquiry as permission to send unrelated marketing messages.

Retention and access

Enquiry correspondence is retained only for as long as relevant to evaluating the enquiry, ongoing client instructions, or applicable legal obligations, under the group's applicable records policies. Please contact the team for the retention period applicable to your enquiry; we do not publish an unapproved fixed retention period. We may use email and infrastructure providers to handle correspondence and security; applicable arrangements and cross-border safeguards should be reviewed for each engagement.

Your rights

Depending on the law that applies, you may request access, correction, deletion or restriction, and object to some processing. You can raise a request at info@pearllemongroup.com or complain to the relevant privacy regulator. Please do not include sensitive account numbers or supplier documents in the first message.

For background information on the wider group's policies, see the Pearl Lemon Group privacy policy. That policy describes the group website and is not a substitute for engagement-specific data terms.